Being someone that is skeptical about warranties I took a chance and purchsed a warranty with squaretrade on my LCD TV, after it developed blue lines in it I contacted Squaretrade and was refunded in full immediately, I since purchased several of thier warranties including one on my larger replacement LCD TV, with a string of bad luck that TV went black on me, I again contacted squaretrade and was so impressed with their service and speed. They reviewed my claim, asked me some basic questions and determined that a full refund was the easiest solution, I had this TV for over two years at the time of the claim. I’m not a big warranty person, as most experts will say aftermarket warranties are not worth it, but this company has changed my outlook, the cost of the warranties I purchased for all my items were so minimal and the service was incredible and hassle free, you would have more of a problem if you tried to return something to a store than with squaretrade. I highly recommend you pick up one of squaretrades warranties for any device, large or small. I can say it is WELL worth the small amount they charge.

I have purchased 3 warranties on various products this past year. My 15″ Flat Screen being one of them. It worked great for about 6 months. I filled out a claim, they first thought that my TV was under a manufacturer warranty. I contacted them showing them it was only under that warranty for 90 days, so they reviewed my claim for me then and there and authorized a full refund – here’s how it went.

They emailed me, with a link to a shipping label, I packed up the tv and shipped back to them the same day. They kept me informed about the progress of the shipping almost on a daily basis, inspected it – took 2-3 days then contacted me with the news that they would send me a refund. I received my full refund – this took a total of 10 days from start to finish.

I’m extremely pleased with their service and was pleasantly surprised (not something that happens often) that Square Trades is as reputable as they say.

I will certainly be buying other warranties from Square Trades in the future.